The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Retreat
“The spa facilities were a true highlight, offering unique treatments that left me feeling rejuvenated and pampered.” view full review
Well-Equipped Gym
“The fitness center had an excellent selection of cardio and weightlifting equipment, making it easy to stick to my workout routine.” view full review
Delicious Breakfast Buffet
“The breakfast buffet was impressive, with a great selection of hot and cold dishes, including plenty of vegan options.” view full review
Comfortable Room Setup
“The room was well-appointed with a Nespresso machine and USB charging stations, enhancing the overall convenience of my stay.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Barber shop
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Indoor swimming pool
Sun loungers
Garden area
Leisure/ TV room
Sauna
Steam room
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Birmingham Road,
West Bromwich,
United Kingdom,
B70 6RS,
West Midlands
Map view
Birmingham Road,
West Bromwich,
United Kingdom,
B70 6RS,
West Midlands
City landmarks
Park
Sandwell Valley Country Park
2.3
mi
Gallery
Gas Hall Exhibition Gallery
3.8
mi
Oak Rd
The Oak House Museum
1.6
mi
War Memorial
3400 ft
West Bromwich B71 4AA
Dartmouth Park
1.1
mi
Parish Church of St Philips
2900 ft
Church
Mortuary Chapel
4400 ft
Church
Catholic Church of St Michael and the Holy Angels
4600 ft
Museum
Black Country Living Museum
4.2
mi
Stadium
The Hawthorns
1.7
mi
1 Burlington Road
Holy Trinity Parish Church
2600 ft
Sandwell Priory
3400 ft
Church
St James' Church
1.3
mi
130 High Street
Guru Nanak Gurdwara Smethwick
1.2
mi
Gurdwara Guru Har Rai Sahib
2800 ft
Church
Holy Trinity Church
2900 ft
The Public
4200 ft
Panjab Flights
3100 ft
Reform Street
3300 ft
The Church of God of Prophecy
3400 ft
Farm
Sandwell Park Farm
1.3
mi
Soho Ave
Architectural sights
2.5
mi
Mall
Queen's Square Sandwell Shopping Centre
3800 ft
Shipleys Amusement Park
3900 ft
West Bromwich Albion FC
1.5
mi
Golf Course
Sandwell Park Golf Club
1.6
mi
Event hall
Bethel Convention Centre
1.6
mi
Golf Course
Dartmouth Golf Club
2.0
mi
Hilltop Golf Club
2.7
mi
Mayfair Suite
3.0
mi
Nearby
1 Burlington Road
Holy Trinity Parish Church
2200 ft
Restaurants
Red Leaf World Buffet
2800 ft
28-32 High Street
Reviews and Ratings
Feedback from previous guests about their experience.
62%
were satisfied with the hotel and would gladly return
Clean and comfortable rooms
Excellent breakfast options
Pool cleanliness issues
Bathroom signs of wear
6.2/10
Nice
Rooms
5.8
Location
7.2
Service
7.0
Dining
5.8
Guest reviews
6.2/10
based on 5 reviews
7.7
7.7/10 based on 3152 reviews
Riley
United Kingdom,
FebruaryÂ
2025
7.4/10
I had a pleasant stay at the hotel, enjoying a clean and comfortable room as well as a wonderful breakfast with plenty of options. The location was convenient for accessing the city, but I did find the pool area to be lacking in cleanliness. Overall, it was a good experience, especially for the price, despite a few areas that could use some improvement.
Rooms
7.0
The room was clean and comfortable, but I did notice some scuff marks and signs of wear in the bathroom area.
Service
8.0
Service at the reception was very helpful, especially when I raised some issues about my stay.
Location
8.0
The hotel was conveniently located just outside the city center, making it easy to travel in and out.
Dining
9.0
Breakfast was excellent, offering a wide variety of hot and cold options, but I wish they had included hot chocolate.
Facilities
5.0
The pool area needs more attention to cleanliness, which detracted from its appeal.
Clean and comfortable rooms
Pool cleanliness issues
Paul
United Kingdom,
JanuaryÂ
2025
5.0/10
While the hotel had comfortable beds and friendly staff, my experience was marred by significant issues like a malfunctioning air conditioning unit and poor dining options. The lack of basic amenities and responsiveness to complaints diminished my overall enjoyment, making it a disappointing stay.
Rooms
5.0
The rooms were disappointing, particularly the second one we were moved to, which had cleanliness issues and broken electrical outlets.
Service
5.0
Service was quite poor, especially concerning the unhelpful reception staff who did not address our air conditioning issue effectively.
Location
6.0
The hotel's location near the West Bromwich Albion stadium is convenient for sports fans but not much else.
Dining
5.0
Dining was not up to par, as the breakfast selection was limited and not replenished in a timely manner, leaving us hungry in the morning.
Facilities
5.0
Facilities need improvement, especially regarding the swimming pool and gym, which were overcrowded and not well maintained.
Comfortable beds
Air conditioning issues
Scarlett
United Kingdom,
DecemberÂ
2024
8.0/10
This hotel offers a great range of amenities, including a well-maintained leisure center and spacious meeting rooms, making it ideal for both business and relaxation. The staff truly go above and beyond to ensure a pleasant stay, but some consistency in quality across dining options could improve the experience overall. While the rooms appear to be recently updated, some areas of the hotel look worn and in need of refurbishment. Overall, a solid choice with excellent service.
Rooms
7.0
The rooms looked recently refurbished and were clean and tidy. However, there were some areas in the hotel, like the carpets in the corridors, that needed attention.
Service
10.0
Service was outstanding, with staff going the extra mile to accommodate our needs, particularly Rob, Aina, and Chris.
Location
9.0
Perfectly situated for attending events at the nearby WBA football stadium, making it easy to get to from the M5.
Dining
6.0
While the restaurant had some nice options, the food quality varied, and some dishes left much to be desired, particularly when it came to flavor.
Facilities
8.0
The leisure facilities, including the gym and pool, were fantastic, but the pool area required better maintenance.
Philip
United Kingdom,
DecemberÂ
2024
5.0/10
Our stay at the hotel was regrettable. While the location had potential, the accommodations left much to be desired—specifically, issues with heating and cleanliness overshadowed the positive aspects. The staff did attempt to assist, but it was clear that management needed to address many concerns, particularly in regard to maintenance and guest comfort.
Rooms
5.0
The room was supposed to be clean, but we found issues with heating and dampness. It was cramped, leaving little space to store belongings comfortably.
Service
6.0
The staff did their best to make us comfortable, offering heaters and alternative arrangements, but the overall situation was disappointing.
Location
5.0
The hotel is situated in an area that felt more like a hostel than a four-star establishment, affecting the overall atmosphere.
Dining
5.0
The breakfast options were adequate but not something I would pay extra for, considering the quality.
Facilities
5.0
Facilities like heating were not properly maintained, which detracted from the experience.
David
United Kingdom,
NovemberÂ
2024
8.0/10
I had a generally good stay at the hotel, with friendly and helpful staff making the experience enjoyable. The hotel was clean and the room was comfortable. However, I was disappointed with the limited vegetarian dinner options. Overall, it's a solid choice for a comfortable stay.
Rooms
8.0
The room was clean and comfortable, providing a restful environment during my stay.
Service
9.0
The staff were attentive and eager to help with any requests I had.
Location
8.0
The hotel is conveniently located just off the M5, making access to the area very straightforward.
Dining
6.0
While the breakfast options were good, I found the dinner menu lacking in vegetarian choices.
Facilities
9.0
The leisure facilities, including the gym and pool, were impressive and well-maintained.
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